Actionstep Academy Overview

Modified on Thu, 14 Nov at 5:21 PM

What is Actionstep Academy?

Actionstep Academy is an online learning resource that provides customers with the knowledge and know-how to get the most out of the Actionstep platform.


Whether you're a novice or an expert, the Actionstep Academy library covers a wide range of topics, including process improvement, expert tips and tricks, product updates, and system configuration to align with your business goals.


With Actionstep Academy, you can explore courses and videos that cover key topics such as workflow automation, document management, and integrations with other business tools. With Actionstep Academy, you can achieve your desired outcomes and optimize your use of Actionstep.


Sign up today and start learning! (Use access code: 2dat2-pv5xr5m2)




What Does Actionstep Academy Help Users With?

  • Everyday Use: Videos and courses on the features and topics you use everyday
  • Admin and Configuration: Beginner to advanced setup and system customization
  • Actionstep Features and Functions: Explainer videos (How tos) and new product releases
  • Best Practices and Thought Leadership: Hot topics and business guidance for law firms
  • Onboarding new team members to Actionstep




What Content is Available?

Actionstep Academy provides course and video content for Actionstep users at any point in their journey.


Learning content is categorized in three sections with clickable tiles, accessible from the Actionstep Academy home page.


Explore Learning Content

This section categorizes learning content and provides access to full catalog. It contains the following subsections:

  • Everyday Use: Guidance on the concepts and features many Actionstep users engage every day.
  • Admin & Customization: Learning content on the features and concepts that help tailor your system to your goals and processes.
  • Accelerate: Go beyond everyday use with topics and functions that help you get the most out of Actionstep.





Actionstep Academy FAQ


Q. How much does Actionstep Academy cost?

A. There is zero cost for customer access.


Q. How can an Actionstep Academy user provide feedback?

A. Click the Feedback link in Home page footer. This will launch a feedback survey form.


Q. Which code should I use to sign up?

A. The different codes attribute an origin for the user login. If you do not have another code, this one denotes a signup from here: 2dat2-pv5xr5m2


Q. What if I forget my password?

A. In case of a forgotten password, you can reset your password by selecting the Forgot Password? link on the Signup page at https://academy.actionstep.com.


Q. Why has my access been revoked?

A. Actionstep Academy is free to all active Actionstep users. This is enforced by email address. If an Actionstep Academy login email address is not also used for an Actionstep subscription, that email address will be contacted to switch over the account to the Actionstep login email address. If that request is not answered in five business days, Actionstep Academy access will be revoked. If this happens in error, learner progress can be restored under the valid login email address.

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