You can change the assigned staff member associated with a case. For example, you may have a user who no longer works for your firm, and you need to reassign their matters to a different staff member.
To do this:
- In Actionstep Practice Management, view the matter you need to update. (See Editing a Matter for help.)
- Click the information icon next to the matter title.
A pop-up window appears.
- Click Edit The Edit Matter Properties window appears.
- Click the Assigned to drop-down list and choose a different user.
- Click Save to save your changes.
NOTE: To reassign multiple matters in bulk, see Reassigning System Users (Admin).
Related Articles:
- Adding and Removing System Users (Admin)
- Reassigning System Users (Admin)
- Editing a Matter
- Editing Contact Information While Viewing a Matter
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